White glove
Unpacked, assembled and positioned, with all the packaging taken away.
For the pieces your brand is judged by. The room looks finished when the crew leaves.
Ideal for.
Premium furniture
Upholstery, casegoods, dining
Beds and mattresses
Frames built, mattress placed
Fitness equipment
Built and positioned in the room
Appliances
Positioned, with hookup by a licensed partner
What’s included.
Scheduled two-hour delivery window
Two-person crew
Stairs, elevators and tight turns
Unpacking and inspection with your customer
Assembly and positioning
All packaging taken away
Photo and signature on file
What’s not.
Gas, water or electrical work without a licensed partner
Moving other furniture to make room, unless agreed
Wall mounting, unless agreed
Hoisting through windows or balconies
Who comes, and what they bring.
A two-person crew with a named lead, trained in assembly, product care and how to behave in someone’s home.
Stair-rated dollies and straps
Hand tools for assembly
Corner guards and floor runners
Touch-up and cleaning kit
What to tell your customer.
Clear the room
Make space for the item and for working around it.
Measure the path
Check doors, stairs and turns against the item size.
Share what’s needed
Tell us about assembly, old items and building rules.
Be there to inspect
Check the item with the crew before signing.
How the delivery runs.
Order handoff
Your order reaches us by email, spreadsheet or file upload.
Inspect
Goods are checked, photographed and protected for the home.
Schedule
Your customer picks a window and confirms room and access.
Place and build
The crew unpacks, assembles and positions the item.
Proof
Packaging leaves with the crew. Photo and signature go on file.
Questions about this level.
Can you handle stairs and tight access?
What if the item won’t fit through the door?
What happens if a customer misses their window?
Do you assemble everything?
Who handles damage and claims?
Can you remove packaging, old items and returns?
Tell us about your goods and access. You can change the level at any time.