Threshold
Brought inside to the first dry area, on a scheduled window, with photo and signature.
For goods your customer is happy to move the last few feet, or a team already on site can place.
Ideal for.
Boxed furniture
Flat-pack and cartoned pieces
Mattresses
In bags, with or without a foundation
Fitness equipment
Boxed, for ground-floor rooms
What’s included.
Scheduled two-hour delivery window
Two-person crew
Carried inside to the first dry area
Floor protection at the entry
Photo and signature on file
What’s not.
Carrying up or down stairs
Placement in a chosen room
Unpacking and inspection in the home
Packaging removal
Who comes, and what they bring.
A two-person crew with a named lead, trained in safe lifting and in-home conduct.
Furniture dollies
Moving blankets and straps
Entry floor runners
What to tell your customer.
Clear the entry
Keep the doorway and the first few feet inside free.
Check the path
Tell us about steps at the door or shared entrances.
Be there to sign
Someone over 18 confirms the delivery in person.
How the delivery runs.
Order handoff
Your order reaches us by email, spreadsheet or file upload.
Inspect
Goods are checked and photographed when we collect them.
Schedule
Your customer picks a window and gets reminders.
Deliver
The crew brings the item inside to the first dry area.
Proof
Photo and signature go on file. Any issue is logged on site.
Questions about this level.
Do you bring the item upstairs on Threshold?
What happens if a customer misses their window?
Who handles damage and claims?
Tell us about your goods and access. You can change the level at any time.